USA: Boot Maker Justin Brands Steps Up Customer Service
Justin Brands, the boots, sport, and casual footwear manufacturer, has launched its business-to-business dealer website. "The new B2B site continues our efforts to remain a leader in the industry when serving our dealers," said Randy Watson, president and CEO of Justin Brands. "We did an initial rollout and the feedback we are receiving from our dealers is extremely positive.""Dealers can check inventory and actually place orders on the weekend - the busiest selling time of their week. They like the fact that they can control their ordering process more readily and all agree the implementation of the program has been very thorough, easy to use, and easy to understand," said Watson. The Justin site uses HAHT's Commerce e-Scenarios - HAHT Track and HAHT Shop - to better manage its extensive dealer base. "The HAHT e-Scenarios integrated quickly with our ERP system," said Rush Weston, vice-president of information technologies at Justin Brands. "We often find it a challenge to integrate off-the-shelf software products with SAP's apparel and footwear solution, but HAHT made it easy." Weston also credits the Rapid Application Development methodology and HAHT partner Clarkston-Potomac as key to getting Justin's first e-commerce initiative up and in the hands of dealers.
Get full access to all content, just $1 for 30 days
A Message From The Editor
just-style gives you the widest apparel and textile market coverage.
Paid just-style members have unlimited access to all our exclusive content - including 16 years of archives.
I am so confident you will love complete access to our content that today I can offer you 30 days access for $1.
It’s our best ever membership offer – just for you.
Leonie Barrie, editor of just-style
- Will new Vietnam wage hinder competitiveness?
- Fashion fit for the future – strategies for speed
- Digitisation to drive new apparel-making models
- Under Armour Lighthouse will disrupt production
- How TAL Apparel is staying ahead of the game
- Gap to shutter all UK Banana Republic stores
- MAS Holdings shares commitment to sustainability
- M&S "unappealing" clothing a barrier to growth
- Reebok Liquid Factory reinvents shoe production
- Bangladesh tops China as lead cotton importer
- Africa-Med strategic sourcing review – comparing East Africa, North Africa and Turkey
- REPORT BUNDLE: Africa-Med, Southeast Asia and Central America strategic sourcing pack
- Southeast Asia strategic sourcing review – a focus on Cambodia, Vietnam and Myanmar
- Apparel (GLOBAL) - Industry Report
- Global Sports and Fitness Wear Market 2016-2020