M&S simplifies management for speedier decisions
Marks and Spencer has created an operating committee
Marks & Spencer has made a number of changes to its management structure in order to drive "speedier decision making", including the formation of an operating committee to oversee business development and strategy.
The UK retailer said the new, simplified management structure will see CFO Helen Weir assume responsibility for strategy implementation, and Patrick Bousquet-Chavanne become executive director of customer, marketing and M&S.com. He also assumes new responsibilities for Plan A.
Consequently, the international business now reports to CEO Steve Rowe.
The retailer's new operating committee will be accountable for the day-to-day running of the business as well as for the development and execution of strategy. Sitting on the committee, executive directors will be joined by director of food Andy Adcock; Jo Jenkins for womenswear, lingerie & beauty; retail's Sacha Berendji; international's Paul Friston; director of communications and investor relations Dominic Fry; HR's Simmone Haywood; and the group secretary and head of corporate governance, Amanda Mellor.
"On my first day as CEO, I committed to putting M&S customers at the heart of everything we do," said Rowe. "These changes reflect this; a simpler management structure with a smaller, more focused team running M&S will lead to more efficient decision making and move us closer to our customers.
"The new operating committee will be working together to improve M&S, starting with fixing our clothing and home offer for our customers, our employees and our shareholders."
Rowe, who last month took over the helm at M&S from Marc Bolland, was previously the retailer's general merchandise manager, and has unusually retained direct control of its key clothing business.
Rowe said recently that turning around M&S's clothing and home businesses will be the priority. An update on its plans is expected when full-year results are published on 25 May.
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