The Retail Industry Leaders Association (RILA) is calling on officials to improve the “untenable” backlog of goods moving through the port of New York/New Jersey.

In a letter to the Port Authority of New York and New Jersey, RILA vice president for governmental affairs Kelly Kolb told the authority’s senior managers that ongoing productivity issues were hindering retailers from meeting due dates on goods moving through the port.

“The disruptions that have been taking place at the port have had damaging consequences on the delivery of retailers’ goods…retailers are concerned that further disruptions will take place, resulting in lost sales, empty shelves, and disappointed customers,” Kolb wrote, suggesting four initiatives to ease the situation.

“The backlog has become untenable and retailers cannot afford to wait for improvements,” she added.

“Failure to move quickly to address the issue now will only see it compounded in the future. All involved parties must work together to provide immediate and direct relief.”