USA: TheRightSize Will Shrink The High Cost of Size-Related Merchandise Returns
Senior executives from the apparel, e-commerce and credit card industries have developed a new business-to-business commerce enabler to help solve the most frustrating and costly problem that manufacturers and suppliers face in the trillion-dollar size-related apparel marketplace -- the return of merchandise that does not fit. San Francisco-based TheRightSize, Inc. today announced their intention to reduce the rate of size-related returns and increase supply chain efficiencies through an innovative, patent-pending technology, which they call the "Rosetta Stone of Fit." For US retailers alone, total costs of fit-related returns are conservatively estimated to reach $35 billion by 2003, up from $25 billion in 1998. These costs are rooted in a fundamental fact of the apparel industry: It is difficult for consumers to know their size without physically trying on an item they've never worn before. Increased sales through web and catalog channels only exacerbate the fit returns problem. "Our mission is to improve our business subscriber's bottom line by increasing customer satisfaction, reducing size-related returns and adding top line growth," said TheRightSize co-founder and CEO Ernesto Aguirre. Aguirre, who served previously as president of apparel for high-growth companies Esprit, JoeBoxer Corp. and Perry Ellis Mens, brings more than 30 years of apparel industry experience to TheRightSize. TheRightSize management team includes co-founder and president/COO, Krishnan Menon, who was formerly global practice leader and managing partner of the Retail Practice at USWeb/CKS (now MarchFIRST). Menon is a well-known Internet veteran who is a member of the W3C, a founding member of the Standard for Internet Commerce, and serves on Microsoft's Internet Advisory Board.
Get full access to all content, just $1 for 30 days
A Message From The Editor
just-style gives you the widest apparel and textile market coverage.
Paid just-style members have unlimited access to all our exclusive content - including 16 years of archives.
It’s our best ever membership offer – just for you.
Leonie Barrie, editor of just-style
- Fashion fit for the future – strategies for speed
- Will new Vietnam wage hinder competitiveness?
- Digitisation to drive new apparel-making models
- Under Armour Lighthouse will disrupt production
- How TAL Apparel is staying ahead of the game
- Gap to shutter all UK Banana Republic stores
- M&S "unappealing" clothing a barrier to growth
- MAS Holdings shares commitment to sustainability
- Reebok Liquid Factory reinvents shoe production
- Bangladesh tops China as lead cotton importer
- Africa-Med strategic sourcing review – comparing East Africa, North Africa and Turkey
- REPORT BUNDLE: Africa-Med, Southeast Asia and Central America strategic sourcing pack
- Southeast Asia strategic sourcing review – a focus on Cambodia, Vietnam and Myanmar
- Apparel (GLOBAL) - Industry Report
- Global Sports and Fitness Wear Market 2016-2020