Destination XL tackles chargebacks with EZ-Ship

28 June 2016 | News | Source: Leonie Barrie

Men's wear retailer Destination XL Group is working to reduce chargebacks and packing errors by validating the contents of each carton and shipment sent from its supplier factories.

The company, which specialises in clothing for big and tall men, is implementing NGC Software's EZ-Ship Scan/Pack Solution, a factory-level scan/pack solution with electronic data exchange (EDI), which it plans to roll out at a dozen factory locations.

The retailer already uses NGC's fashion PLM to streamline its design and sourcing operations. The software has helped improve the efficiency of DXL's design process by enabling more frequent and timely communications with suppliers, while also reducing cost and improving product quality.

NGC EZ-Ship interfaces with DXL's SCM (supply chain management), enterprise resource planning (ERP) and EDI systems and allows for shipments to multiple distribution centres directly from the factory.

The solution supports unlimited ASN (advanced shipping notice) and label formats, providing remote shipping sites with the flexibility to use a standard import and export data set that interfaces with any ERP, WMS (warehouse management system) or distribution centre system.

Destination XL Group expects to grow the number of its DXL stores from 140 at the end of fiscal 2014 to 230 locations by the end of 2017 and to around 400 locations in subsequent years.

The retailer operates under five brands: Destination XL, Casual Male XL, Rochester Clothing, ShoesXL and LivingXL.