Blog: Leonie BarrieSnubbed by an angel

Leonie Barrie | 15 June 2004

So, singer Charlotte ‘Voice of an Angel’ Church has spurned the chance to be the face of Marks & Spencer. She’d have followed in the footsteps of David Beckham and actress Claire Sweeney – neither of whom had much success in reviving the troubled retailer if you look at the state it’s in now – but ironically felt a tie-up would ruin her image.

Just when M&S seems to be getting its act together, along comes another snub. Charlotte reportedly told a friend: “It would be all right if it was a decent shop but M&S is where your mum shops.” But this is exactly what boss Stuart Rose himself said last week: "No 17-25 year old is ever going to shop at M&S.” And at a wild guess, they never have. M&S hasn't got the wrong customers says Clothesource’s Mike Flanagan. It has simply, for the past few years, been incapable of meeting their needs. M&S sells – or should sell – good-value, quality clothes to grown-ups for themselves and their children.

Few companies ever have the wrong customers: many, sadly, turn out to have the wrong managers. And from all the heads rolling around just now, it seems M&S has finally sat up and taken note.


BLOG

US border tax a contentious issue

Fresh from their disappointment at seeing the Trans-Pacific Partnership (TPP) free trade deal abandoned last month with an executive order by President Donald Trump, the US apparel and footwear sector...

BLOG

Primark's sustainable cotton programme takes shape

With the ultimate aim of ensuring all the cotton in its products is sourced sustainably, value clothing retailer Primark is adamant that having a business model focused on offering the lowest prices o...

BLOG

Trump administration starts to shake up trade

Last week we marked the inauguration of Donald Trump as the 45th president of the United States by taking a closer look at what's at stake for the textile and apparel trade – especially his promises t...

BLOG

Likely shifts in the sourcing landscape in 2017

Continuing our look at what lies ahead for the apparel industry and its supply chain in 2017, the panel of industry experts consulted by just-style last week tackled likely shifts in the sourcing land...

just-style homepage



Forgot your password?