Swedish fashion brand, Filippa K, has deployed an RFID based inventory management platform to improve inventory accuracy and increases product availability throughout their retail supply chains and stores.

The retailer has chosen Nedap's !D Cloud platform to enable more agile omnichannel fulfilment. Filippa K said it opted for a best-of-breed solution that fits its objectives and use cases.

Nedap's API-based software-as-a-service platform allowed Filippa K for ease of integration within its ERP-system. This built the foundation to easily feed the most up-to-date product availability information into the e-commerce platform from Episerver and the Sitoo POS and Unified Commerce Platform. This way, Filippa K operations will increasingly focus on the customer and unify brick-and-mortar and online shopping experience.

Emelie Berggren, fulfilment director at Filippa K says: "Our challenge is to provide the full brand experience throughout all channels. Product availability is key to achieve this. One major objective was to have a lean fulfilment process, with only the products on the shelf that are strictly needed. This way, we minimise waste and this is also what our community expects us to do. RFID technology helps us to always have the right products available online and in our stores."

The project, fully deployed in a month, started small with the objective to optimise in-store item availability. Shortly after, Filippa K decided to implement services that allow customers to return in any desired store. In addition, centralising inventory in order to transfer items between stores or back to the distribution centres allows Filippa K to turn a loss into a sale.

"Our next step is to directly fulfil e-commerce orders from store. In addition, we are looking into leveraging our source tagged merchandise for loss prevention purposes. This will further optimise efficiency and item availability," Berggren adds.