Mark's Work Wearhouse, a 320-store Canadian retailer of apparel and work-related clothing, is replacing and centralising its point-of-sale (POS) system with a new Java-based Retek Point-of-Service (RPOS) solution.

The store group, a wholly-owned subsidiary of Canadian Tire, has successfully completed the initial phase of the project with 64 stores now live, and is already seeing reductions in both operating and maintenance costs.

"Our previous POS software required a server at each location," said Robin Lynas, chief information officer, Mark's Work Wearhouse. "We needed a scalable, flexible solution that could handle all our current and future POS processing requirements without the need for an in-store server.

"We are now running RPOS live in 64 stores, and have realised substantial operating improvements by leveraging its Java-based, fit-client architecture. We brought our first store live in only four months and have reduced POS store opening costs by 30 per cent and maintenance costs by 50 per cent with dramatically improved customer and employee satisfaction within our pilot stores."

Retek's RPOS offers comprehensive point-of-service solutions including point-of-sale, labour management, cash management, inventory management and customer management.