E.piphany Inc, a provider of intelligent customer interaction software, today announced the appointment of Jenny Ming, president of Old Navy, a division of San-Francisco-based specialty apparel retailer Gap Inc, to its board of directors.

"We're honoured to have Jenny Ming, a seasoned executive who helped create one of the most exciting brands in specialty apparel retailing, join our board of directors," said Roger Siboni, president and CEO of E.piphany.

"Jenny readily understands the issues global companies face when working to achieve customer-centricity. As an E.piphany customer and now an E.piphany board member, Jenny is a strategic addition to our board."

As part of the executive team that introduced Old Navy in 1994, Ms Ming helped Old Navy make history as the first retailer ever to reach $1bn in annual sales in less than four years. Today, Old Navy operates almost 700 stores in the United States and Canada, and serves customers in the United States online through oldnavy.com.

Ming joined Gap Inc in 1986 as merchandise manager of Gap brand activewear. Since that time, she has held the positions of vice president and divisional merchandise manager for Gap brand activewear and senior vice president of merchandising for Old Navy, responsible for production, planning and distribution. In 1996 she was promoted to executive vice president of merchandising for Old Navy responsible for merchandising, planning and distribution, production and visual and store design processes for all Old Navy stores. As president of Old Navy, Ming is a member of Gap Inc's senior operating committee.