The UK footwear sector, worth around £5.5 billion, has a high take up of e-commerce technologies, with e-mail and websites being widely used for messaging and marketing purposes, a new survey revealed on Tuesday.

But the report by the Department of Trade and Industry (DTI) shows more developed application of technologies is limited, although 25 per cent of firms identified a positive impact on their service provision as result of adopting e-commerce technologies.

It added 73 per cent of firms use external e-mail and 51 per cent of companies have a website, with 58 per cent of firms with Internet portals selling direct to the public via the website, and 53 per cent capturing customer data.

The survey, which was conducted by PricewaterhouseCoopers, was compiled from interviews with the British Footwear Association, five sector companies and 37 interviews with design and manufacturing companies, two suppliers and 49 retailers.

Copies of the report are available from the DTI.