South African retail chain Woolworths is hoping to improve buying and assortment management processes for its clothing and general merchandising groups after implementing the i2 solution at the end of last year.

Woolworths went live with pre-season planning and buying of its women's wear, lingerie, kids' wear, men's wear, footwear, accessories, home and furniture, and health and beauty business groups during October 2009.

The retailer is also looking to improve allocation through an implementation of in-season planning, scheduled to be completed in mid-2010.

The i2 Buying and Assortment Management tool is expected to boost product availability and overall customer satisfaction while reducing markdown costs.

"We were already using i2 solutions for forecasting and profiling, merchandise planning, replenishment and master data management, and wanted to take the next step to improve store allocation and product availability in stores with an ultimate goal of improving customer satisfaction," said Paula Disberry, divisional director, merchandise planning, Woolworths.