The Parker Avery Group is pleased to announce the launch of a new Diagnostic service offering for Omnichannel and Product Lifecycle Management (PLM).

In order to meet the exceedingly high expectations of their customers, companies are seeking product innovations, time-to-market improvements, and cradle to grave efficiencies. However, organizations often do not know which parts of their organization are most in need of improvement nor how best to plan and mobilize efforts to implement change. Parker Avery's Diagnostic services are valuable tools that assist companies in identifying theiropportunities for improvement and establishing a plan for achieving them.

"We are pleased to launch a series of Diagnostic services for Omnichannel and PLM," says Robert Kaufman,CEO of The Parker Avery Group. "These tools will assist our Retail clients in developing a strategy and plan that connects their desired future state in these areas with their overall business objectives." 

The Parker Avery Group's Diagnostic service starts with developing an understanding of a client's key objectives, current capabilities, business challenges and resources. Identifying improvement opportunities within targeted functional areas of the business follows this initial step. These specific improvement opportunities are a critical deliverable, and serve as an input to the development of a high-level roadmap depicting the major activities required to achieve the identified improvements, as well as for establishing a foundation for creating the supporting business case. A key outcome of the Diagnostic is a platform for discussing the different challenges and capabilities needed to address clients' organizational, process and system changes.

"Our consultants provide thought leadership and guidance, taking the time to understand a retailer's unique culture, business processes, organizational structures, strategies and talent," says Kaufman. "With the results of the Diagnostic in hand, clients will ultimately be able to refine their goals into an actionable plan that can deliver meaningful business process and systems capability improvements."