French corsetry specialist Wolf Lingerie has implemented a new Product Lifecycle Management (PLM) solution to further its quality control process.

Founded in Strasbourg in 1947, the Wolf Lingerie group designs and manufacturers a range of lingerie brands including Sans Complexe, Girls in Paris, Billet Doux and Jardin Secret. Sans Complexe, the group's flagship brand, has been expanded to include swimwear, cotton underwear, shapewear, sports, and maternity.

The company first implemented Centric PLM in 2016 to consolidate all technical data into a common repository and facilitate collaboration between teams in France and Asia. Building on this, the group most recently turned to Centric Software for a solution to help improve product quality.

"Dozens of materials and component suppliers and nearly 25 partner factories in Southeast Asia and Europe participate in the manufacturing of our products," says Jean-François Mialon, CEO of Wolf Lingerie. "To maintain our reputation for quality with our customers and consumers, we must carry out more checks and redouble our vigilance regarding the origin and quality of materials, adherence to manufacturing standards, and legal and regulatory compliance at production sites. This challenge is all the more ambitious since the lingerie sector is subject to a high level of complexity: on average, a bra is made up of 25 different pieces and calls for sophisticated nomenclature.

"Today, our quality control process is based on paper documents and Excel or Word files, which are potentially prone to errors and longer lead times as data is communicated with delays. It is difficult and costly to anticipate and correct problems prior to production under these conditions."

With the Centric PLM Final Inspection module, the company is able to access all inspection data digitally in real time, saving time and money.

"We can thus define evaluation criteria and acceptable quality levels for each product, check the compliance of criteria such as size, material, quality and finish in real time, access all the data and update it continually. Sending the consolidated feedback to product and production teams will strengthen our approach to continuous improvement of our products, ultimately benefiting the group's competitiveness."

Wolf Lingerie has also just completed the rollout of Centric Software's Quality Management PLM module, which tracks all stages of material testing and accessory compliance control.