Blog: Leonie BarrieSnubbed by an angel

Leonie Barrie | 15 June 2004

So, singer Charlotte ‘Voice of an Angel’ Church has spurned the chance to be the face of Marks & Spencer. She’d have followed in the footsteps of David Beckham and actress Claire Sweeney – neither of whom had much success in reviving the troubled retailer if you look at the state it’s in now – but ironically felt a tie-up would ruin her image.

Just when M&S seems to be getting its act together, along comes another snub. Charlotte reportedly told a friend: “It would be all right if it was a decent shop but M&S is where your mum shops.” But this is exactly what boss Stuart Rose himself said last week: "No 17-25 year old is ever going to shop at M&S.” And at a wild guess, they never have. M&S hasn't got the wrong customers says Clothesource’s Mike Flanagan. It has simply, for the past few years, been incapable of meeting their needs. M&S sells – or should sell – good-value, quality clothes to grown-ups for themselves and their children.

Few companies ever have the wrong customers: many, sadly, turn out to have the wrong managers. And from all the heads rolling around just now, it seems M&S has finally sat up and taken note.


BLOG

Higher worker wages – who pays?

There continues to be a disconnect between buying departments and compliance teams when it comes to costing labour in price negotiations. So who should pay for a minimum wage increase?...

BLOG

Trump tariff dispute rumbles on

The US has escalated its trade threats to China after President Donald Trump said he is considering tariffs on an additional $200bn of Chinese goods if China "refuses to change its practices."...

BLOG

Trump spares textile machinery in tariff spat

Hundreds of US imports from China will be hit with an additional 25% tariff from next month – but to the relief of the US textile, apparel and footwear industry, most of the equipment used in the dome...

BLOG

Esquel's eco-friendly manufacturing complex

Hong Kong-based Esquel Group, the world's largest woven shirt maker, has been bedding-in operations at a ground-breaking new $313.3m eco-friendly manufacturing complex in southern China....

just-style homepage



Forgot your password?