Inspection, testing and certification company SGS has joined forces with CBX Software to launch an Extended Quality and Sourcing Solution (EQSS) that aims to improve data flow along the whole supply chain and better monitor quality at all stages – from product concept to store.
Utilising this online, cloud-based system will enable businesses to improve quality, shorten time to market, overcome potential stoppages, and increase efficiency and profitability, the companies say.
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“The Extended Quality and Sourcing Solution (EQSS) will allow retailers and brands to strongly upgrade their quality control process and shift from end of production control to risk based quality assurance starting at product conception,” says Tim Chiu, CBX software SVP of client management. “EQSS encourages transparency and collaboration with all stake holders in the whole supply chain, resulting in risk mitigation and a network of qualified suppliers throughout the extended supply chain.”
As a continuity in their alliance, SGS and CBX initiated the development of EQSS, which was designed based on market needs as well as input and feedback from major retailers and brands within the industry. EQSS was developed to increase profits by delivering on-time and on-trend products by cutting lead times, unifying workflow, improving product quality and scaling sourcing operations throughout Asia and emerging markets.
“The volume of data, documents and spreadsheets needed to manage the ‘day-to-day’ quality process remains a huge challenge for all organisations,” adds Charles Ly-Wa-Hoi, VP of SGS Global Retail Solutions. “There’s an unbelievable waste of time due to missed communications: emails lost in overloaded mailboxes, stakeholders not in the communication loop, staff turnover, time zone difference, are just a few of the many issues that are likely creating a backlog.
“Our objective was to put our operational experience, working with 99% of major global retailers and brands, into the development of an innovative solution that is efficient, has the capacity to be much more responsive to market changes and can still ensure that quality is under strict control at all stages of production. We have combined our expertise of quality and integrity with CBX’s expertise in IT and software.”
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