Consumer spending online for retail goods (excluding services such as travel) will grow by more than 1,000% in the next five years, says a report from retail consultancy Verdict. By 2004, consumers will be spending £7.4bn shopping on the Internet and interactive TV, up from £581m in 1999. This is a significant amount, yet will equate to just 3.05% of all retail sales in 2004. Still, Verdict believes that it will have a major impact on the retail sector as a whole.

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