Logistics firm DHL Supply Chain will manage Boohoo’s first ever US distribution centre, providing the fashion retailer with warehousing solutions to enable the company’s expected growth in the US market.

Boohoo is opening a new 1.1 million sq ft distribution centre in Elizabethtown, Pennsylvania, southeast of Harrisburg. The location, expected to open in early 2023, will allow Boohoo to offer next-day service to the New York City metro region — a key customer area for the fashion brand. DHL Supply Chain will lead the operation of the new centre.

“We have a loyal and growing customer base in the US and want to provide them with a faster and smoother service than we can currently offer from the UK,” said David James, supply chain director at Boohoo. “Investing in our distribution network in the US illustrates the confidence we have to grow our business in this important market.

“Our inventory management is an extremely important element of our overall business and our commitment to a superior customer experience. We trust DHL Supply Chain to handle our operations at our new US site, leveraging their commitment to advanced digitalisation to ensure we meet our customers’ expectations.”

DHL Supply Chain will hire 1,000 associates in its first year at the state-of-the-art warehouse, with nearly 2,500 associates expected over the next three years. The site will include a recruiting and training centre to allow for faster hiring and training of new associates.

“Although Boohoo has been servicing the US through its existing network in the UK since 2006, the company’s growing order volumes and customer demand on this side of the pond in recent years made a US-based distribution centre for direct-to-consumer fulfillment a necessity,” said Kraig Foreman, president, eCommerce, DHL Supply Chain. “Their new facility will reduce transportation costs, improve service, and drive greater agility and speed, getting the latest trends into customers’ hands faster. We’re proud to partner with boohoo as they invest in the US market and prepare for future growth.”

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DHL Supply Chain plans to introduce highly automated solutions, like an Automated Storage and Retrieval System (ASRS) and a high-speed pouch sorter at the Boohoo site in the next three years. These systems work together to put away and replenish inventory in addition to providing picking and pack sortation. This will be one of the first sites within DHL Supply Chain’s operations to feature this technology and is one of the most cutting-edge warehousing solutions on the market.