Inspectorio’s technology will be used across all Gap brands, including Old Navy, Gap, Banana Republic and Athleta.
The US brand will use Inspectorio’s AI capabilities to achieve end-to-end product traceability, relying on automated task execution and centralised data collection.
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Inspectorio CEO Chirag Patel commented, “Gap Inc. sets a new global standard for how leading retailers use AI to streamline supply chain performance and deliver for consumers. We’re proud to support the company’s vision with AI-powered technology that turns transparency into a competitive advantage and helps Gap Inc. make faster, smarter decisions across a complex global supplier network.”
This development is part of a broader digital transformation in Gap’s supply chain management.
The partnership follows Gap’s recent introduction of additional AI tools from other providers earlier this month, including personalisation technologies from Bold Metrics and Google.
Gap now offers customers personalised fit recommendations via Bold Metrics’ Agent Sizing Protocol and supports Google’s Universal Commerce Protocol, which the company says enables more efficient agent-based e-commerce interactions.
In October last year, Gap entered a multi-year agreement with Google Cloud to advance its technology strategy, using AI to support retail developments across its brands.
The following month, the company also announced that AI-powered features would be introduced on its online platforms in time for Cyber Monday 2025, aiming to provide customers with new experiences for discovering styles and selecting the correct fit across the company’s group of brands.
