Rolls' M&S appointment is described as a significant step in the transformation of M&S’ fashion, home and beauty supply chain and wider business.

He joined M&S from his position at Primark where he was group director of planning and space and a member of the executive team.

Rolls will sit under John Lyttle, managing director of fashion, home and beauty, and will be expected to play a key role in unlocking commercial opportunities and driving operational excellence across M&S’ end-to-end supply chain.

M&S explains its fashion, home and beauty supply chain transformation is still in its early stages, with initial progress made in consolidating the supplier base and unlocking cost efficiencies through investment in new warehouse capacity.

Under Lyttle’s leadership, the focus will be on a full restructuring of its end-to-end operation. This will include the rollout of a new merchandise and range management system, increased automation across the logistics network to support profitable online growth and strengthening the resilience and flexibility of the supply base.

Lyttle said: “I’m delighted to welcome Jon as our incoming commercial and operations director. His experience in driving operational change and commercial growth in fast-paced retail environments will be invaluable as we reshape our supply chain for growth and build a more agile, customer-focused business.”

Rolls began his career at M&S on the graduate scheme before moving to New Look in 2006 as head of merchandising.

He joined Primark in 2011, progressing through senior merchandising roles before taking up his most recent position in 2019.

With deep expertise in trading, operational efficiency, and large-scale transformation, Rolls will lead the cross-business unit commercial plan, oversee the outlets business, and spearhead the modernisation of M&S systems across merchandising, forecasting, and range planning - enhancing collaboration between internal teams and supply partners.

Rolls will officially join M&S in Q4 FY26.