When John Ruggie, special representative to the UN secretary general for business and human rights, conceptualised the foundational principles for effective grievance mechanisms throughout the supply chain he understood the central role that fashion brands and retailers would play. He called on companies to ensure access to those mechanisms be a part of a company’s commitment to respect rights. When it came to operational-level grievance mechanisms in particular, he understood that a company’s obligations could be administered not only by each company acting alone, but by companies in collaboration with others. This is relevant for global brands today as regulators in Europe and elsewhere require transparent communications that document the impact of brands’ initiatives to protect workers in their supply chains, including their grievance channels.
Do grievance mechanisms for fashion supply chain workers work?
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